I still remember the first time I hired someone onto my team. His name was Juan, a talented UX designer based in Argentina. I was working remotely at AMC Health, and we…

Great employee onboarding doesn’t happen by accident. But far too often, managers fall into the trap of improvising—relying on ad hoc Slack messages, scattered Google Docs, and well-meaning coworkers to “show new hires the ropes.” The result? …